FAQ · Shipping & Returns · No. 01
Shipping & Returns.
How we pack, ship, and stand behind every order.
Yes, via Delhivery + Shiprocket. Most metros in 3–5 days; Tier 2/3 in 5–7 days.
No. 100% prepaid via Razorpay — UPI, cards, EMI. The reason is fraud and RTO: Indian COD has a 62% return rate, which the entire industry passes back to the customer in higher prices. We don't.
Send a 30-second unboxing video showing the tamper sticker intact, within 24 hours of receipt. Validated damage → replacement only, reverse pickup within 48 hours.
— other topics —